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Contract Information & Contract Summary

Today I was emailed Contract Information and Contract Summary sheets - I was, in fact, sent two versions of each, same details but different numbers!Can someone please advise what I am supposed to do with this?There appears to be no 'Approve' button ...

Resolved! Contract Offer....?

I've had to choose this board because Virgin  clearly only want to answer what they want to answer and so subjects are loaded and many left out ?   Received an email that the contract was about to run out and  there was  great offer/discount with a l...

No Virgin Wall Socket

Hello, we received a quick start package as recommended by virgin media when we entered our address. An engineer was not  assigned to install one so we assumed everything we needed was in the box, we received the box yesterday and are disappointed to...

casquith by Joining in
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  • 2 replies
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Contract renewal

I moved house in August, normally my contract  have ended this month, so they did not allow me to cancel while I was moving, they said that I would have to pay money if I canceled, this week I received an e-mail that my bill, which was £24, would now...

Something nice about virgin

I'm leaving this weekend and they just called me to say that they can't guarantee at what time on Sunday my connection will go down as it automated. They said if it goes down and I still need it I can ring up and they can reconnect me, but as its a b...

thiago34 by Joining in
  • 217 Views
  • 1 replies
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Homeworks!!!!!

Hi! Please help! Set up a new contract today only to have homework’s added for an extra £9.99 a month! I didn’t want this added to my bill and would like it removed. I’ve tried calling and been hung up on and left on hold twice for at least 20mins ea...

MrD24 by Just joined
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  • 1 replies
  • 0 kudos