Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMobile phone I am confused I switched over to 02 quite a while ago but there is still one bill (from an old number)that I pay 12.95 per month and it still comes out of my back I thought it would be done with a lo...UK RETENTIONS Hi, Can anyone tell me if there if a UK based call centre please? My contract is up on 20th October and I have tried to speak to various people both online (far, far too slow to respond) and by pho...Need to update my payment card I need to update my payment card as the old one is about to expire. But, I cannot get through on the phone, app or website to do it. Each and every single one is just saying oops there's a problem ...Error 403 when trying to log in to virgin media I've been trying to access my emails since Friday, when it last let me log in. Tried on my ASUS laptop running windows and my android. Tried web browsers Opera, MS Edge, and Google Chrome. Pop ups ...Login issues I'm trying to login into my account but all i'm getting is: Sorry, we can't sign you in just now Don't worry, it's just a quick pause to help keep your account safe. Instead: Use a device you've...POM Trial Tracker on account Hi, I have just renewed my account and it shoes I have an add on called POM trial tracker,anyone know what this actually is Thanks [Mod - title edited for clarity] Failed XSUS Request (KMM138315961V10264L0KM) Hi there, I received an email from Virgin Media stating that my contract will end on 16th October 2025. My prices will increase considerably from then on for 1gb broadband and a landline package. Y...Some information that we need to process your order was missing I recently bought a 12 month broadband contract with VirginMedia, and got my confirmation email. However the next day, I received this email: We'd like to talk to you to as it appears that some in...Keep Getting Emails About Outstanding Bill As the title implies, we keep getting an email about paying a bill for a late payment, even though the bill was settled in FULL yesterday. It even says "PAID" on the VM portal site, but when I click ...Account number Hi,i am trying to log into my virgin media account,but i need an account number and area reference number which i can find on my bills or on my contract/welcome email,but the thing is that i don't ha...
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