Hi, I have Maxit TV, but can't access TNT sports. When I log in to My Virgin Media it is listed under my account, but my box is telling me to upgrade. I recently renewed my contract and the summary email says TNT Sports has been removed but I don't r...
Hi, how can I speak to someone senior as I have had no joy speaking to different departments. I've had to complain and get in contact with Virgin media almost every month since November last year following losing my father, who was the account holder...
Hi all. Signed up with Virgin about a week ago and this is what it says re. my first bill: First month: 29th August - 27th September (£26.50)A month in advance: 28th September - 27th October (£62.00)____Now that £62.00 figure is from the first month ...
Hi all, I'm looking to sign up for ebilling. VM have added £1.75 to my first bill for paper billing. I didn't sign up for that service and i'd like to set up ebilling only.I've been round and round my account with no luck of switching to ebilling onl...
Hi, I'm having the same issue – I can't register my new account because my email is still linked to the old one. Can anyone help me out?Thanks.
A few days ago, I spotted in my account an option to upgrade to Sky Sports HD at an extra £4 a month, which I decided to do to see out the remaining few months of my contract. I then received an email confirmation to say I would be losing TNT Sports....
Since cancelling our contract my disabled wife has been hassled repeatedly for the return of equipment. The emails ask for a changing selection of kit. We have sent everything back and have the Yodel receipts to prove it. Today she received the fourt...
I still haven’t received my account number or area reference number or my latest bill which the person I was on call with told me it’ll be delivered on the 25th of August but there’s been no email or anything. I would appreciate any help please.
My package after discounts and stuff is £71.80 has been for months... moved home after my fathers death and sadly had to take virgin with me as i was still in contract... was told it would cost £20 .. last bill dated July 31st was £71.80 and paid in ...
I am having the same problem too, can you guys maybe help me?
