Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsBeing made homeless, yet still expected to pay cancellation fees I spoke to virgin media today on the live chat to explain that I've been given a section 21 as the landlord is selling the property. The council are putting me up in a hotel on the 15th October as I'...Unable to get in VM & O2 account I have tried numerous times to get into my VM & O2 account without any luck. It will not accept passkey nor recovery code. After spending over 2hrs with VM tech using my desk top , tablet & mobil...Contract renewal hasn’t gone through - services disconnected Hi, I was going to cancel my services and move to Sky and notified Virgin 30 days ago. On August 29th I received a recontract offer that I accepted, got my new services activation date, order docume...Tenant eviction Hello, I'm in a bit of a desperate situation. I have suddenly been served a section 21 eviction notice which came out of nowhere. I spoke to the customer services today and they quoted a £350 termi...VirginGo Log in issue I’m trying to access my virgin go app but the email address I used and is linked to the account I no longer have access to so cannot click the link to be able to log in why can’t it just have a user ...Order Ref number Hi, I couldn't find my order reference number that starts with WS or CH. I was on call with one of your staff and they couldn't find it either. Can I have the ref number to claim it from topcashback ...Netflix hacked - going round in circles My netflix account, which I have through Virgin Media, has been hacked and the email address to access it changed by the hacker. I have been going around in circles with Netflix wanting a 6-digit s...new bill is wrong is there agent on here to help i got a new price as contract was due to end i rang the next day to do an add on and agent i spoke to reduced my package price further which i accepted and have e mails txts to prove new price. But...was told id get *premium * channels Im really angry now, Ive just left sky and installed my VM tv package to be told over the phone that i cant have ANY sky sports, sky movies (cinema and the likes) no netflix no o2 sim! I was tol...End of fixed term contract question My 18 month contracts ends in Mid December at which time I will lose my discounts and my payments will be over £100 more a month. At what stage should or can I contact Virgin to renew/change as I d...
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