Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsPasswords I am trying to understand/resolve password problems . I have an account which uses 2 different emails, one is VM and the other Ntl. Also 2 O2 phones are linked to the account. when I open my VM usin...Passkey for Desktop I've just installed a new Win 11 desktop. I set the passkey and it works fine with MS 365 and Amazon. However, it doesn't when I sign in to my VM email because that only gives choices for Android or...New contract not showing in my account My contract was coming to an end so I renewed with a deal that was offered to me on the app. This was on the 15th September, and I received 3 emails confirming the change (one with the order summary,...SolvedTrouble renewing contract 🤔 I renewed (well at least I thought I had) my contract 5 days ago online (and got a 'thanks for staying with us' message and even printed my new contract off), but still keep getting a message saying ...Is the sales guy that knocked on my door legit? A very nice sales guy knocked on my door. He had a Virgin jacket on and a tablet and shared that Virgin have recently updated the service in the area and was discussing switching to VM. Seemed too go...Difficulty Activating Netflix Service I am experiencing ongoing difficulties activating my Netflix account, which is included as part of my package. When I access the entertainment section, the message reads: Please wait whilst we’re a...Unable to activate Netflix I’ve recently switched from Sky to Virgin Media and my package includes Netflix. I already had a Netflix account through Sky and was hoping to link this account to my VM account. I have had no acti...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Change banking details I would like to change my banking details however I still have issues with my online account. Is there another way I could change my bank details? Ken Green Secondary email account locked Hello, I got some invaluable help in this forum about 4 years ago so I am hoping that a VM agent will see my post as I am at the end of my tether! One of my secondary email account got locked on 9th...
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