Hi ive been a customer since ntl days .up until a few weeks ago was on maxit tv with tnt .but decided to add sky sports .after a call when i was told wasnt a problem everything would stay tge same i went ahead ..now only to fibd ive lost tnt ...and i...
have just upgrading account and get netflix included, i have yet to recieve any thing explaining how to do this, i have phoned up and tried the online chat, but that has been absolutely useless,, any help please
Hi Beth_G, I have the same issue, my current plan and contract includes TNT Sports and I'm unable to see them. Also, I have tried to reach one of your agents the whole morning and they have not responded through chat or phone. Additionally, I have no...
When I took out a new contract I agreed a new 18 month contract based on the total cost of £88.50 a month.When the agent started to process the change it was noted they had forgot about the second 360 TV box so agreed a £10 credit would be applied to...
My current contract, which includes TNT Sports, was ending this month and the renewal price was far too high. I logged in to the Virgin Media site and saw there was an option to renew at a more realistic price with the text clearly stating 'keep your...
I have followed all the steps and can’t switch to e-billing. The steps say to go to ‘my profile’ which doesn’t exist and when I found the ‘switch to e billing’ button through the accounts page, it just took me back to the steps that don’t work!
Hi Virgin Media Team,I recently accepted a renewal offer for my Virgin Media contract, as my previous contract had expired. I was sent the pre-contract documents, which I reviewed and agreed to, and I was happy with the terms offered. However, on the...
Virgin media offered a renewal package advertising the Maxit TV package with the image below. I can’t actually view TNT Sports as it says it’s not a part of my package! It’s not even an add on option!
Hello, I've signed up for virgin media services at my home but I've put a email address in that is no longer active, how can I change this as I don't have a account number as of yet to set up a virgin media account to change this.
Hey Guys,I need some help and advice. I left VM last March 2023 and had been informed that I had no outstanding payments left on the account as they would be written off.Fast forward September 2024, we applied for a mortgage only to be told it’s been...
