Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMissing £25 Just Eat voucher I was supposed to receive a £25 Just Eat voucher with my wifi in September. It is now January and I still have not received the voucher. I have checked my primary, junk and spam and there is nothing ...Refund for something didn't want I accidentally clicked on an adult channel. I was browsing through the channels, and it said Press to preview.' I thought that's all it would do. But it didn't. And it ended up paying for something I...Home Move - Virgin Media signed me up to a new contract without my consent Bit miffed as today I found out VM have signed me up to a new contract without my consent when I moved the existing service to a new house. I’ve been reading several similar threads on this website a...Contracted service change hasn't happened I'm due to start a new contract today. I'm changing from M125+TV+phone to M250 only. The change was agreed on 07/12/2025 but is due to take effect today due to the 30-day notice period. The new contr...Contacting customer service I am tearing my hair out trying to contact Virgin to arrange an engineer to simply move my router downstairs from the bedroom to the living room. I don't have a VM landline and the options on WhatsAp...Unable to link my virgin media account with my virgin media 02 ID I am unable to link my virgin media account with my virgin media 02 id as I no longer have access to the email address that is on my virgin media account. I haven't used that email in probably over 1...Free Netflix I upgraded to a package with free netflix early November. Despite numerous calls to customer services. I still do not have the Netflix link. It has been referred at least twice to IT with a 10 workin...Contract renewal..... same old battle.... I am discussing my contract renewal and the offer is much higher price or much lower package for a small higher price. I have advised I want to cancel on the chat customer service guy. Now I expect...Appalling customer service On 27th December my 80 year old dad stopped receiving email via his desktop client. He tried logging on to my virgin media and got a message saying his account has been locked. He phoned support ...Contact Us... Is there any way in which I CAN contact Virgin media? Live Chat is not working! No Phone numbers available...
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