switching over to virgin tv 360
Could you help me out since switching over to virgin tv 360 last month we had £99 additional features and this time time round its £126 over 3 days which one day seemingly watched 10 movies when no-one was home
Forum Posts
Dissapointed costs
Very dissapointed. By in very loyal Virgin customer. My contract has expired. And after phoning today discuss a renewal. I was offered a deal. I advised I had a meeting to go to and would call back later to finalise. When phone back through I was tol...
Credit file amendment
Hello, I April 2017 I was Subject of an individual voluntary arrangement (IVA) I had a previous personal loan with Clydesdale Bank. The IVA was resolved in December 2022. However my credit file still shows the unsettled debt. This needs to be removed...
Resolved! Contract ends in 2025
My contract ends in 8 months and the phone calls I've received, tell me it's going up £9 a month?..Is this true?.
Extra 4 Pound Offer Help.
So I Have Just Had This Email Come by. tried to go to upgrade now and just goes to Oops!Looks like something's gone wrong.We couldn't find the page you're looking for.Back to Homepage email@em.virginmedia.co.uk So anyone else had this?
Resolved! My Virgin Media Email
HiI’m trying to create an account on my virgin media after signing up to a broadband package. However my email address has a - in and the website won’t accept - as a valid email address character.
Resolved! Cooling Off Period Issue
Hi, first post. I know there's probably a few posts on this subject but one that are specifically what I need.I signed up with VM Broadband on the 7th Sept, but due to some recent building and electrical work my house is wired up one way, long story ...
How can I respond to an open complaint?
I am experiencing the same issue.I receive an email from Virgin Media asking me to respond to an open ongoing complaint via scanning a QR code which looks as if it goes to a WhatsApp address. First of all, I don't have a phone that allows me to add o...
TNT Sports Activation
I added TNT Sports to my package as part of the Black Friday deal, it hasn't yet been activated and the confirmation email says 7-10 days t activate. I called VM only to be told they could activate it immediately but it would be double the price. T...
Being evicted – Virgin still charging to end contact?
London based and long time customer.I'm being evicted out of my property, eviction notice served.Just off the chat with Virgin and I have to pay £72 to cancel the contract even though I'm being physically evicted out the property. I also have to sen...
