My mums landline isn't receiving calls. Calling out is fine, but when I call her on my mobile I get the ringing tone, but nothing happens on her phone. We called 150 and the guy on there suggested plugging the adapter into the hub and trying th...
I just came off the phone (on my landline) to give my 30 days notice to cancel my Virgin Media services with a disconnection date of 18 October 2023.After coming off the phone my landline has stopped working. No dial-tone when trying to place a call...
I gave the standard 30 day notice today (cut off date set to 18/10/23) but my landline phone has stopped working today. This is not a coincidence... why would they do that? Can I get the line re-instated till the correct date?John
I've applied all the rules and duly connected my landline to the Router Hub5..no response!
My new fibre phone adaptor will not reach from my hub to wall socket and I cannot get through to Virgin to book a technician?
About a month ago the Caller ID stopped working on my home phone. I've contacted tech support twice and I don't seem to be getting anywhere. All they have said is that the phone switchover is in progress and there have been some problems. The last ad...
Since upgrading our package beginning of the month, our home phones now only display "incoming call" we've rang 150 numerous times to no avail we've even bought new phones as the last operator told us to ! She claimed it was people hiding their numbe...
Hi, Caller ID has stopped working on my home phone and this seems to be the best way to contact Virgin Media.Can you advise what I need to do to get this reinstated?
Presently research for a new BB/phone provider anyone got experience of taking my number with me?One provider as told me I must have a new number as VM will not release our existing number.Thanks.
My home phone stopped working yesterday, then today the internet went off for hours. I don't have a mobile so couldn't contact Virgin. Got someone to check Virgin status for me and the site said only TV was down and that internet and phone lines ...
