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Help with your Virgin Phone line
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Home P - Question

HelloJust wanted to ask DSwitch Over Home Phone happening at some stageRouter is upstairs & at the moment we have ( Taken a pic of phone's) Will this type still be ok to use or do we have to buy advance phones? We have another in room upstairs ( thes...

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slowstar by Up to speed
  • 377 Views
  • 8 replies
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Phone not working

Hi, our phone line has been down for 2 days. I have tried to call 0345 454 1111 several times. The first time they said there was a fault in the area and it should be fixed within 24 hours. It's been 48 hours now so I called again and they said they ...

MrC2 by Joining in
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Missed phone call problem.

Hi, I'm with Virgin Media, missed a phone call on our landline, from an area we know so well..... so obviously I rang back - number not obtainable. Your gonna tell me it's a scammer and a spooffed number.I did a check with 'Who called me' and sure en...

pentode by On our wavelength
  • 369 Views
  • 4 replies
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Porting a landline to VM

I have a VM landline and a TalkTalk land line. I want to end my talkTalk package and move my TalkTalk land line to VM to replace my VM number. is there a form I need please?

Crimlaw2 by Joining in
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  • 1 replies
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Scam Virgin Media No. 07[REMOVED] (?)

I received a phone call from 07[REMOVED] this morning (02 October 2024), claiming to be Virgin Media. Sounded like a scam to me.  So could you please check whether or not it is your number and deal with it if i is not. Thank you [MOD EDIT:  informati...

Phone line not been offered to certain postcodes.

Why when I use my parents post code Y018 8AN I can get broadband and TV but I don't get the options to include a phone package such as weekend chatter ulimited ect (i.e. the half voip digital one where you flug your old DECT phone into the back of th...

Hub 3 telephony disabled

I have the hub 3  but it shows telephony disabled and there is no way to make or receive calls. My wall socket was damaged some years ago and i'd like use of my landline again. Can this be enabled remotely as there is no way to do it in the customer ...

madmole by Joining in
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  • 1 replies
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Keeping my old landline number

Hello!Same address but opened a new account under a new name since the previous account holder moved away.We were assured multiple times that we could keep the old landline number. However, when installed, the landline number changed so I called to a...

AP21 by Joining in
  • 666 Views
  • 5 replies
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