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Landline answerphone

I do not have a handset plugged in but callers hear the line ringing, then an answering service kicks in and asks them to leave a message. Can this be replaced with a greeting “this landline is not in use, please call on the mobile phone number”, or ...

moving a wall phone socket

Looking to arrange for a wall landline phone socket to be moved to a different location due to some upcoming works at home, hoping someone can help out with arranging this

Jbobby1 by Joining in
  • 494 Views
  • 3 replies
  • 0 kudos

Digital Switchover

I was upgraded to a new super hub late last year in order to switch over to "home phone service over fibre network" and recieved an e-mail saying the switch over would be on 22nd February 2024. Then before that date I received an other e-mail saying ...

Dispute of default payment on credit file

I had a residential account, then changed over to a Business account. I was told by the guy I spoke to on the phone that I can have my residential account transferred straight over to a Business account and that this shall take place as soon as I plu...

Resolved! Broken home phone line

HelloI'm sending this for my brother, he has fallen at home and puled the telephone wires and box off the wall. I don't live near him and don't know the extent of the damage.  I want to know how to arrange an engineer to come and replace the box etc....

Re: Scam Virgin Media calls

I had exactly the same thing today, with other callers audible in the background, like a big operation. I challenged what sounded like an Indian woman on some technicalities, which caused her to get flustered, but she then continued with the same scr...

Ianpb by On our wavelength
  • 1974 Views
  • 20 replies
  • 0 kudos

Wrong Time on Handset since moving to Digital Voice

Since moving to digital voice 2 weeks ago when we set the correct time on the BT digital handset when a call comes in it sets the handset phone 1 hour in front.When you change it back and get another call it reverts back to 1 hour in front again thei...

TAZMANUK by Knows their stuff
  • 16060 Views
  • 172 replies
  • 2 kudos

I don't understand porting my landline number, please help

I joined Virgin last month and got a landline in my package. I'd like to keep my old landline number which was with Vodafone, the line was plugged in to the Vodafone router.I just spoke to Virgin and they said they can only do it if the line is still...

Phone Line is not working

Please could you advise me on what to do next as we can't call out to the 150 number on the Landline. Trying to find a contact number is like looking for a needle in a haystack.We have been made aware from other Virgin customers that they had a simil...