My phone line is dead at the moment, no dial tone and incoming calls have failed. I've tried different phones in different sockets and they are all dead. The Virgin Media support page tells me everything is ok for my connection and local area.The pro...
I have transferred my landline from TalkTalk to VM and ported the number across from TalkTalk. This process was done by an engineer, who visited me on 15/07/2024, TalkTalk acknowledged this and said the process was completed on 24/07/2024.The landlin...
Service status has shown an issue in my area for days with the usual nonsense estimated fix dates f011421072 Service checker doesn't show a problem so I can't log an outage to get a refund for loss of service! How to get this investigated/ find more...
Is anyone else having this problem and have a solution? My hard of hearing mother is in her eighties and is very worried that she cannot make calls. Especially as my father is in hospital and we need to keep in contact with the hospital. We can recie...
hi how do I get someone from VM to look into this? The status website is reporting all green ticks.TV and Broadband are fine.thanksDavid
Our landline has not worked for weeks. The link for reporting a loss of service doesn't actually tell you how to log it!How do I get compensation for this?Thanks
Hi Has anyone else been receiving calls, from what sounds like an Indian lady, about your Internet from the following numbers 015********* and 012********* Looking forward to hearing feedback
I have been having issues with my landine for a few days now. At first, no-one could call in and they were either getting an engeged tone or a message to say that the number is wrong. After rebooting, this seemed to fix the problem. The issue we have...
My Virgin landline caller ID feature has stopped working. My phone has not yet been converted to VoIP . This was following a fault switch outside repair on Saturday just realised not working How can this feature be reinstated thanks [MOD EDIT: Su...
Just received an email saying my phone is going to go digital.However my Hub is upstairs in a bedroom and my TV box is downstairs with my phone.How is that going to work?
