Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am no longer a VM customer but it appears my old @ntlworld email account is still active. Can anyone please advise how can I delete this account?
I have a new device and am trying to set up the log in details for my Virgin emails. My old password (which I'm sure is correct) is not working and any new passwords I have tried to reset to are not valid even when following the criteria or using th...
I have encountered the dreaded FSB50 error code. I can't get into my emails via the Virgin Website, the google shortcut or via my mobile phone?Can someone tell me how I can get back into my emails please. I have had this acoount for over 20 years.tha...
Hi everyone, I'm an old ntlworld customer ( and a past virgin mobile customer) and I need some support in closing down my ntlworld email account which is hardly used and has now been hacked.Any assistance would be greatly appreciated.
Hi wonder if any body can help, my emails have worked no problem right up to today. Went to send email get message ‘’no password provided for blueyonder.co.uk’’. please go to mail account settings and enter a password. Haven’t changed any settings w...
Hello - I have an active Blueyonder email account but I am no longer a VM customer and despite the fact that I know the email should not be active past 90 days , its been 18 months since I closed my account. The email account still appears to be acti...
Firstly this is my first post so apologies if not clear. I upgraded my android mobile and was instructed to use a third party email (Gmail) to verify the integration. I have successfully linked the mobile to my VM emails however, I find that when I w...
I have a blueyonder email address.I can connect using POP and Microsoft Outlook. on my main PC successfully using a new password as of today.I can connect on all my other devices (mobile phones and portable) by first connecting to Virgins main web pa...
For some time my webmail is very very slow to load my N TL emails. Sometimes it keeps saying “reload”Very annoying.
29-01-2024 Is the NTL server down as I can't send or receive emails. It keeps asking me to log in to my NTL email account and password which I try but can't do as an error message pops up saying contact the server provider. This has been happening fo...
