Forum Discussion

p3tzz's avatar
p3tzz
On our wavelength
20 hours ago

Virgin Hub 5 Ethernet ports not working with CCTV

Hi I recently changed my hub 5 to another hub 5. Previously the Ethernet ports were perfectly fine and cameras cctv were working all good. Now all of a sudden the remote camera viewing has gone offline and Ethernet ports are not flashing behind the router. I have tried diff Ethernet cables and same issue. It’s a hub 5 and hik vision cameras. Please help. Thank you 

Broadband
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Hub 5
Hub5
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router
WIFI

3 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    16 hours ago

    A new Hub has most likely a new WAN address.  For remote access you will need to reconfigure the cameras to suit .

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    17 hours ago

    How are the cameras getting power? The Hub 5 doesn't provide PoE. 

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    20 hours ago

    Have you checked with a PC that all LAN ports are providing broadband?