Forum Discussion

THiN78's avatar
THiN78
On our wavelength
14 hours ago

Possible hub issue?

Hi. I have Hub5x which is now about 2 years old. Recently I started having issues with some streaming services. YT and Spotify works fine but I can't listen to any internet radio. When I do online check it tells me it can't connect to my equipment. I'm assuming that is not normal?

3 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    We regularly see the same message, it is quite normal & appears to be more related to the capacity of VM's platform to test Hubs than to any fault in our or your Hub / connection.

    I use the BBC sounds app for World Service & that is OK.

    Which internet radio are you having issues with ?

    • THiN78's avatar
      THiN78
      On our wavelength

      Pretty much everything. Doesn't matter if it's a website on my PC, an app on my mobile or whatwver Google Hubs are using. Nothing works, its just gets stuck on buffering forever. The only way to actually listen is for me to use vpn on my pc. But that doesn't help with mobile or Google devices.