Anyone know how I can get in touch with VirginMedia to have them repair the outside casing for my wire into my house? This thing looks like its on its last legs. It hasnt been touched in 10 years and now I'm having my walls rendered I need a new casing put on it.
Anyone know how I can get in touch with VirginMedia to have them repair the outside casing for my wire into my house? This thing looks like its on its last legs. It hasnt been touched in 10 years and now I'm having my walls rendered I need a new casing put on it.
Hi jamesanderson3 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear the Omnibox is not secured correctly fixed to your property. So that we can look into this further we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
Try reporting as a fault with a : "Plastic small termination box"
