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The only progress...
As per many people on this forum and, dare I say, elsewhere, I've rapidly come to the conclusion that vis-a-vis customer service VM doesn't give a damn. The solution? I alone cannot change, nevermind take down, a huge corporate entity like Virgin Media. But, what I can do is stop giving them my money. To that end, after just frustratingly time on the phone and increasingly intermittent replies via private messages, I've simply ceased all dealings with these imbeciles. Just for the record, it's not the fault of the poor (literally) folks in their call centres; rather the utter greed and crap from those greedy scumbags. Apologies for this (third world problem) rant.Address not listed but all my neighbours have Virgin Media Broadbank
Hello, I am considering joining Virgin Media for fibre broadband, but my address doesn't seem to be listed, despite all my neighbours in the block of flats (a victoria converted house) having virgin media fibre! clearly a glitch in the system. postcode is n195rr in london. How can i speak to someone to rectify? Cheers all!
Solid Red light on my Superhub 3.
Just Returned from a week's holiday to find a solid red light on my hub 3. Was working fine when we left, but got home to no WiFi or phone. I've tried turning it off, un plugging it and resetting it in varies ways, but nothing has made a difference. Need sorted ASAP as work from home, what do I need to do now?Is there anything else I can try?Intermittent signal ongoing for years
We have had constant issues with intermittent WiFi since we bought our home 6 years ago. After countless engineer visits, the issue is still unresolved. Each engineer is different and they all blame the last engineer for issues or find a new "solution" which never solves the issue. Each time we do signal check, we get intermittent signal, reset Hub or try again in 24 hours message. My husband works from home and is constantly being logged offline during meetings due to this issue. We are considering leaving virgin media and opting for another broadband company. Any help is appreciated.Unable to watch “LIVE” Sky Sports content
I can log into Virgin Go TV and watch any Sky Sports content that isn’t a ‘Live’ broadcast but it won’t let me view anything that is ‘Live”. Have had 3 support calls and awaiting a 3rd call but having to waiting 3-4 days for these call backs isn’t helping. Anybody able to offer a solution please? CheersError Code TS2/1/10-0-100045/302/400
Hi, I’ve just come back from a few days away and the mini box has stopped working, with the error code TS2/1/10-0-100045/302/400 it says there is a technical glitch and to try again later. It’s been like this all day. Done all the usual unplugging, resetting internet etc but nothing is working. 360 box is working fine. Any ideas? Move from Sky 3 weeks ago and after 4hrs already on phone for another issue, I really don’t want to have to call the Virgin team again! 😭😭😭
