Security Message when trying to access YouTube

[pjohns2]

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[Lynseyemmasmart]

I have this message too this morning. 

You tube went off yesterday and just wouldn't load, today it says the same message as you?

[Matthew_ML]

Hey pjohns2, thank you for reaching out and a warm welcome to the community I am so sorry to hear this.

This looks like it should just work after a refresh, did it manage to come on?

Can you try it on another device connected to the WIFI to see if it works? 

[thomasl5]

Many people are getting this on youtube and amazon prime. It is a virgin media issue as other devices in households can access youtube and amazon ok. resetting the box has no effect.

[Matthew_ML]

Hey thomasl5, Apologies for the TV App issues and inconvenience caused. We're aware of the problem and the team are working hard to fully resolve this as quickly as possible.
 

[thomasl5]

yes all fixed now thanks