Switch over to O2 - multiple accounts

[jka94036]

Hello,

I have 5 virgin mobile accounts for all my family, one went to O2 when I took on the Volt package, one account needed a new SIm and has switched, query is I can only see one account one on the O2 app. Does O2 app allow multiple account management ?

Yes I know I should ask O2 but then it’s is VMO2 😊

[Zach_R]

Hi @jka94036,

Thank you for your post and welcome back to our community forums. We're here to help.

If you need some assistance regarding an O2 app and/or online account it'd be best to speak with the team over at O2 directly. You can reach them by calling 0344 809 0202 (or 202 from an O2 handset).

Let us know if there's anything more that we can help you with.

Thanks,