ContributionsMost RecentMost LikesSolutionsRe: Request a new 360 Remote Excellent thanks for that link, was remarkably easy ! Request a new 360 Remote Is it possible to request a new 360 remote ? Although having changed the batteries it doesn’t seem to be working that well, some buttons don’t seem to work anymore thanks SolvedRe: Loss of certain channels Channels seem to have stopped going completely’dark’ in the past few days, however regular picture break up occurs. No error codes are shown unfortunately . will see if it improves over the next few days Re: Loss of certain channels Yes, no faults found using either Loss of certain channels Hi Past couple of days I am getting a regular loss of the ‘U &…’ channels (eg U& Dave) Weirdly they tend to ‘go dark’ at the same ish time each day (about 16:30) picture freezes then just a black screen They appear on the channel lists but black screen and no sound , other channels seem ok. As I say…. Bit weird Re: Virgin TV 360 box blue standby light Still blue here but kind of prefer it 😂 Re: 5.12 - blue light on standby Nothing to do with ageing, new 360 main box installed today and blue standby led Re: Virgin TV 360 box blue standby light Had a new 360 box installed today and as others a blue standby led, so not an ageing led mini box I’d still red but every thing works which is the main thing I guess John Re: Intermittent BBC1 ? Hi Engineer attended and agreed the 360 was hot, so has swapped it out for a new one. will see how things go Thanks for organising the prompt visit John Re: Intermittent BBC1 ? A reboot usually sorts it for a while, but then happens again. Next time it occurs will check the other BBC channels suggested. But curiosly I am also now getting random sound drop outs. The 360 box seems to be quite hot (not closed in) John