jka94036
Superfast
Joined 14 years ago
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Loss of certain channels
Hi Past couple of days I am getting a regular loss of the ‘U &…’ channels (eg U& Dave) Weirdly they tend to ‘go dark’ at the same ish time each day (about 16:30) picture freezes then just a black screen They appear on the channel lists but black screen and no sound , other channels seem ok. As I say…. Bit weird80Views0likes6CommentsRe: Need to Cancel my Mums account
Okay, so I rang this team and apparently they can’t close the account until my Mum is in the care home ? She is in hospital with advanced Alzheimer’s, 91 years old, doesn’t know who I am let alone anything else, waiting for a care home placement, and will never be going home again, so she has to keep paying for an unused service ? I have Power of Attorney over all my mums affairs so should be able to close her account on her behalf and taking into account her best interests But at least VirginMedia keep their coffers filled up preying on incapacitated people Shame on you1.1KViews0likes1Comment