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Amazon Prime My Stuff Not Visible

Branchs1575
Joining in

on ‎07-09-2023 22:07

Hi I have been watching my purchases in the "My Stuff" section of the Amazon Prime app for a while now but two days ago all of my purchases disappeared from the "My Stuff" section and I can no longer see them. All my other devices like phone and ipad have the amazon prime app and show my purchases in the my stuff section, its just the app on the virgin box that isnt showing. Anyone got any ideas? 

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newapollo
Very Insightful Person
Very Insightful Person

on ‎08-09-2023 18:57

Which box is it and have you tried rebooting the  box @Branchs1575 ?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Branchs1575
Joining in

on ‎18-09-2023 12:52

Thank you Dave but I've been away. I have checked the boxes on my return and the apps now show "My Stuff" purchases as they did before. I'm thinking maybe Virgin Media had a rogue App on the Apps page as it's all sorted now without me doing anything. 

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