Sky sports app not working

[Rog11]

I can log into sky sports using the virgin go button. However when I try to watch sky sports it just says, "unknown error" and gives no error code. I have an active subscription and it works when I watch it on TV but not success on my phone. Any help appreciated.

[Travis_M]

Hi @Rog11 

Thanks for posting on our community forum and sorry to hear about the issue with your Sky Sports app.

Although we're limited in the diagnostics we can carry out with the app directly, I can drop you a private message now to collect some more information so I can assist further. Keep an eye on your inbox for a message from myself.

Regards