on 17-09-2023 05:11
Hi - I don't seem to be able to access the website. When I put in my password and email, it comes back with the inforamtion I've pasted below. I have also got a similar (but slightly longer message than the one below) at other attempts. I am worried that this may be related to the safety of my internet, or is it simply as it says it is?
Any help would be amazing. Thank you
We're experiencing some problems right now. Please give us a call on 0800 052 1107
If you're already a Virgin Mobile customer you can log into your mobile account here Log into Virgin Mobile [I've removed the actual link in case it's harmful]
You can get help with our products and services or with payments here Go to Help & Support
on 18-09-2023 08:19
Hey robcraw, thank you for reaching out and I am so sorry to hear this.
This just looks like the website was having some maintenance its nothing to worry about, please do try again accessing it I have just tried and everything is back up and running.
Sometimes it works better in private mode on Chrome, Cheers
Matt - Forum Team
New around here?