Virgin Media Community

Speeds fluctuating between 0.5 and 260?

At a loss here. BQM shows nothing out of the ordinary. Speeds are fine until they suddenly aren't. Can't find any faults in the area/nothing showing up on Google. Every 5-10 minutes the Internet just practically drops. Also massive ping spikes when t...

Resolved! What are you watching now?

I'm off to continue watching Marco Polo.... Now up to season 1 episode 4 on NetFlix

Resolved! Update your browser!

https://community.virginmedia.com/t5/Digital-life/Why-you-need-to-update-your-Browser/ba-p/3529827 https://www.theregister.com/2021/02/05/chrome_zero_day_update/ A zero day threat has been discovered on Chromium based browsers (Edge, Chrome etc). Go...

New connection, can I use my router?

Hi all,My Virgin broadband was installed 2 days ago and I was given a Media Hub 5x. The installing engineer told me I could connect my existing Asus RT-AX86U router into the hub 5x.So 1st thing I did was scan the web for info about setting up the Hub...

I have sound issues on Really channel, any ideas

I have a tivo and the sound on Really channel is dodgy, we have retuned but no joy. Any ideas.

Using IP and port filtering at the router to block a domain?

I want to block a domain (YouTube.com) on the network at specific times.In this post, some said it might be possible using IP and port filtering:https://community.virginmedia.com/t5/Forum-Archive/How-do-I-block-websites/m-p/5163627/highlight/true#M31...

Do I need to return my tivo box

I recently upgraded top TV-360, and happy with my new box, and service, butWhat do I do with my Tivo box, which I no longer need, and have checked, helpFrom what I can make out, I can either recycle the box, or bin the box

On-going Complaint - IP different location

Early February, I noticed after trying to log into a few online accounts and TV services was showing an incorrect location. After wasting my time, spending all day, speaking to Virgin Media customer services & technical support I was unable to get t...

Xbox and firestick no ip on hub 5

Received my new hub 5 yesterday and setup was fine and all devices connected no problem at all. After less than 24hrs every other device in the house is connected apart from the Xbox series x and the firesticks.Xbox connects but with no IP or NAT the...

Resolved! How To Cancel Virgin Media

Hello to everyone.Any tips or tricks on how to cancel Virgin Media ?After being with them since they started as Southwestern Bell, Ihave finally decided that I am tired of struggling with rising prices andreduced customer service.I understand it can ...