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Wifi Pods

Chimmo12
Joining in

on ‎11-04-2024 09:02

Hello, 

I have been receiving awful signal upstairs since having Virgin fitted and downloaded the virgin connect app to show that I have download speeds of 1mb upstairs.

I have requested a WiFi Pod and this has been confirmed 4 days ago and had email that my package was changing to include this but have had no confirmation that this has been sent out to me? I was advised that Yodel would email me with a delivery date but have had nothing after 4 days. Is this usual? 

Thank you! 

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎11-04-2024 15:16

Seems to be a common issue... what is showing in the orders section in your online VM account?


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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