Red light on my hub

[ElectroVW]

Hi all. I've a solid red light on my hub.

I've done a full reset as per what other responses to this problem is and it won't go back to white.

Can anyone tell me.the best course of action for a replacement is?

[Sabrina_B]

Hi @ElectroVW 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies you are having issues with your Hub light showing as red. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

[Sabrina_B]

Hi @ElectroVW.

Glad to get your red light issues sorted on your hub and get a replacement sent out to you. Let us know how you get on with the exchange.

Sabrina