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Pod working but not showing on connect

Rock1967
Joining in

I have a pod working fine but it doesnt show up in connect - when I ask to add the app says “no wifi pods detected” - I know it is working as I am using the ethernet from it. 

any help?

2 REPLIES 2

Jodi_S
Forum Team
Forum Team

Hi Rock1967,

Thanks for posting on our community forums. We're sorry you're unable to see your pod in our Connect App as this should be showing.

Have you deleted the Connect App and re-installing the app to see if the pod appears again?

Please try this first and come back to us if further assistance is required.

Kind regards Jodi. 

I have done that and it still does not show up