1 mbs

[Rogs20]

I have been trying to get a pod for one of my rooms, Download speeds rage from 1128 to 370 in most rooms except the one I have issues with it is 12

Uploads range from 112 to 102 except the above room it is 1 

App says everything is great 😡 even though TV and firestick have constant issues.

They did promise me 3 pods when I continued my contact even gave me dates I would receive them, few weeks later when got in touch they just said he was wrong to say I could have them and can only order via app.

Any other way I can get one 

[Sabrina_B]

Hi @Rogs20 👋.

Thanks for reaching back out to us. Apologies for the issues that you are having with the signal in some of the rooms on your home. The WiFi Max pods can be ordered through us on the Community Forums, they are on a 1 by 1 basis depending on diagnostic outcomes. To diagnose we would need to bring you in to a private message.

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina