Set up direct debit

[katiesherwood88]

I accidentally cancelled my dd for my old virgin handset contract and can’t find way to pay what I owe and set up the dd again 

[Akua_A]

Hi @katiesherwood88 

Welcome back to our community forums and sorry to hear you have deleted your direct debit for your handset agreement. We want to do our best to help. Can you let us know if you transferred to O2 as part of our recent O2 migrations? https://www.virginmedia.com/help/mobile/your-move-to-o2 

Thanks,