out of date uncashed refund cheque

[BenFaulk79]

hello, i was going through old paperwork yesterday and came across a virgin media refund cheque dated 10/01/22 that remains un-cashed. i am unable to pay this into my bank now because of the time lapsed. i was wondering if it is possible to either re-issue the cheque or if possible to add it to my current virgin media account as credit instead? the amount is for £35.14

[Adri_G]

Hi, BenFaulk79.
Thank you for taking the time to join our help forums and for your first post here, a warm welcome to the VM community.
Nice to have you on board! 🙂

Sorry to hear you've missed to cash out your cheque refund we sent as it's outdated, we'd love to see how we can assist you with this.

In order to view more on the account regarding this and help I will send you a PM here shortly.

Please, check the top right-hand side of our page to find a little white envelope.
Click on this and you'll see my message.