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Wrong email address was typed when virgin made my account.

irimiagabriel97
Joining in

Hi. I am struggling with my online account and cannot set it up as my gmail had a typo when they set it up. Can i have this changed please?

1 REPLY 1

Joseph_B
Forum Team
Forum Team

Hey @irimiagabriel97,

Welcome to the Community Forums and thanks for the post.

Its certainly something we can look at with you, with this however, the My VM account can be set up with any email address, it does not have to be the contact email from your account, this should then allow you to set up the account, and then go about changing the contact information on your account.

Joe