Hi there. I recently finished with VM and have returned the broadband router via Yodel as instructed (posted the box on 19 Dec 2023). But I kept being reminded about returning the router and today I even got an email saying VM offers to send someone to pickup the router from my door.
This is rather annoying. I wonder if someone from the VM team could help confirm receipt of the router that I have returned (I can provide the customer parcel receipt of Yodel as proof) so that VM will stop bugging me about returning the router.
Thank you.
