Password

[syscomputers]

Called in at the Virgin O2 shop and asked about setting up a new account because I could not register a account when it asked for a password it would not accept anything, even they said they have tried and it don't work so how can a customer set up a account ????

[Kath_F]

Hi syscomputers, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

I can see you've already sent a private message to my colleague who was originally helping you to resolve this. 

We'll leave this with them to avoid multiple agents working on the same thing 🙂 They will be in touch with you once you've replied to the message with the information they are requesting.

Thanks,