Incorret billing

[Rob2001]

Just got my latest bill and is incorrect who do I contact as it took 3 weeks ringing every day last time and your people refusing to give me my information only getting somewhere when threatening to go to ombudsman after massive cost in time and money

[Steven_L]

Hey Rob2001,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your billing at the moment.  I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L