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land line is not working (not a phone fault). How do i arrange an engineer to visit?

md3
Tuning in

on ‎29-10-2023 13:16

land line is not working (not a phone fault). How do i arrange an engineer to visit?

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2 REPLIES 2

Beth_G
Forum Team
Forum Team

on ‎29-10-2023 13:20

Hi md3,

Thank you for your post. I'm sorry to hear that your landline service isn't working for you at the moment.

Your landline service on our side is showing as uncontactable, meaning that there's likely something blocking the connection somewhere.

I've popped you over a private message so I can take your details and help you with this. In the meantime, please do ensure to check your internal cabling to make sure nothing is lose or has become disconnected.

Thanks!

Beth
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md3
Tuning in

on ‎29-10-2023 13:22

Hi Beth, thanks for the prompt reply.How do I access your private message (I`m new to this)?  Thanks

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