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Virgin phone

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bansteadbob
Joining in

on ‎07-04-2023 14:24

I’ve recently switched an ex-directory BT number to Virgin, which I want to remain ex-directory. Do I need to apply for this and if so how?

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Ashleigh_C
Forum Team
Forum Team

on ‎07-04-2023 14:42

Hi there @bansteadbob 

 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

 

I'd be more than happy to check and see if the number is still ex-directory, if not we can enable this for you, I'll pop you a Private Message so we can take a look. 

 

I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
 

See where this Helpful Answer was posted

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Ashleigh_C
Forum Team
Forum Team

on ‎07-04-2023 14:42

Hi there @bansteadbob 

 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

 

I'd be more than happy to check and see if the number is still ex-directory, if not we can enable this for you, I'll pop you a Private Message so we can take a look. 

 

I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
 

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