Landline phone not working. Constant engaged tone.

[Disappointed12]

Landline phone has continuous engaged tone when handset is lifted. Can't make or receive calls. I need assistance to get this resolved urgently please. Customer Service wasn't helpful.

[Kain_W]

Hi Disappointed12,

Thanks for your post and welcome to the community.

Sincere apologies for the issues faced with your landline, from checking our service we'll need to take a furthe rlook into this for you.

I've dropped you a PM ao we can discufss this further, the message will appear within the purple envelope icon.

Regards,