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Elderly Fathers Faulty Landline

Weesie83
Just browsing

Hi, My Elderly fathers Landline connected to a wall socket, has a “Number No longer recognised” fault when I try to call him & when he tries to call out in it, the key tones of dialled number are heard but then nothing happens, same when he opens the line without dialling a number. His Landline is our only method of being able to contact him.

tried all the service status checks but the landline status has no option for checking any faults anymore & the help pages only discuss help for things other than a fault!

How do I get in contact to fix this or book an engineer? 

thanks Louise

 

2 REPLIES 2

Steven_L
Forum Team
Forum Team

Hey Weesie83,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that your father is having with his landline, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

Hi Steven have Messaged you the Requested info 

many thanks 

louise