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Registered: ‎10-01-2012
Message 291 of 720 (629 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

I told them once they get their act together I will ask for the Hub 3 to be reactived. Must be why they haven't asked for it.
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Registered: ‎06-03-2013
Message 292 of 720 (609 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

[ Edited ]

I posted this link elsewhere, but since this is such an active thread (it may have already posted elsewhere on here, if so, my apologies), so I'm reposting it here:

http://www.ispreview.co.uk/index.php/2016/12/intel-working-fix-virgin-media-superhub-3-router-latenc...

Intel are aware of the problem.Robot Embarassed

 







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The only winning move is not to play.
No system is 100% secure.
The only thing constant - is change. Chris Evans.
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Registered: ‎25-01-2015
Message 293 of 720 (472 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

So after another attempt, phoned up after being on phone for 35 minutes being transferred pillar to post, i got through to someone that was able to request a SH2AC, after the last 2 said they don't send them out no more, so time will tell if it comes.

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Registered: ‎14-06-2012
Message 294 of 720 (457 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

My Superhub 2 AC arrived today as a replacement for Superhub 3- I'll try setting it up this weekend and see if it fixes the problem

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Registered: ‎14-06-2012
Message 295 of 720 (413 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

[ Edited ]

2017-02-18_072221.png

Anyone want to take a guess about which side of the poweroff line is the Superhub3 and which is the Superhub 2ac?

<smile>

Problem solved!

.... and Yes - they do want their Superhub 3 back. (Superhub 2ac came with a returns label etc for the Superhub 3)

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Registered: ‎18-02-2017
Message 296 of 720 (348 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Is there an update from intel and Arris about the Puma 6 bug in the superhub 3 being fixed?

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Registered: ‎08-10-2016
Message 297 of 720 (324 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

they was a fix for usa hubs they don't relase the uk verson that have to send it to the providers use them to edit them with there logos it is not a simple fix that comes from intel and arris only some areas get updates from arris them selfs and we don't get them direct from them we get the updates from vm

Using VIVID 200 Gamer Optical Fibre, Full House TV, Talk More Anytime



Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Registered: ‎22-03-2015
Message 298 of 720 (255 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

the sole reason i left vm was for me that the latency wasnt good, 2ac or 3 i still had spikes.

been with sky now pretty much 10 days and its been bliss.

http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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Registered: ‎01-07-2016
Message 299 of 720 (169 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Vivid Gamer 200/20 ... hoping there will be an 'after' to post at some point soon:

 

My Broadband Ping - ViginBefore
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Registered: ‎01-07-2016
Message 300 of 720 (149 Views)

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

sorry, that above may be a live graph, this one is supposed to be a snapshot from 20 Feb 2017, not sure why I can't edit my post

My Broadband Ping - ViginBefore
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