FORWARDED EMAIL FROM NTL

[Waterfront]

"Hi. My ntlworld email account still appears to be active, a few years after leaving Virgin Media.

At that time, I had set up email forwarding to my new email, just in case any important emails continued to come to the ntlworld account for some time.

Unfortunately, I am receiving hundreds of SPAM emails every day to my new email address, which are all forwarded from the ntlworld email address.

I understand that the ntlworld  email account was supposed to be deleted 90 days after I left VM.

So, I really need some help with two things

1. Firstly, TO STOP OR CANCEL THE FORWARDING RULE immediately 

2. Once this has been done successfully, to then DELETE the ntlworld email account.

Can you help, please?"

[Akua_A]

Hi @Waterfront 

Welcome to our community forums and sorry to hear you are having issues with your old email account with us. We can understand your concern and we want to do our best to address the spammed email. To best help, I have sent a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon.

Thanks,