Email hacked

[Shanemonkeyman]

My old ntl email has been hacked, I know this as it is still set up to forward on any emails and I've just received a receipt through on this email. Can you assist with closing the account I haven't used for nearly 10 years

[Ashleigh_C]

Hi there @Shanemonkeyman 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your email address, and I will be more than happy to take a look into this with you via a private message to get the email removed. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.