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Email account rename?

GLCS
Joining in

I know it's not possible to create a new email account any more but is it possible to have my 1 existing account renamed so it has a different email address?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Graham_A
Very Insightful Person
Very Insightful Person

No it isn't possible to change the actual email address.  You can change the username used to sign into the account but the underlying email address remains the same.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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See where this Helpful Answer was posted

2 REPLIES 2

Graham_A
Very Insightful Person
Very Insightful Person

No it isn't possible to change the actual email address.  You can change the username used to sign into the account but the underlying email address remains the same.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Ah OK, thank you, I thought that might be the case.