on 25-10-2023 16:10
The brown box cover has blown off in the recent storm, where could I get a replacement from?
on 25-10-2023 20:05
You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults)
When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone. Tell them what's happened to your omnibox and they should be able to book the tech for you.