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Get the best audio from your TiVo®

  It's fairly straight-forward how to get the best picture from your TiVo® - use an HDMI cable and connect it to an HD TV. But what about sound?    To get the best sound, you need Dolby Digital compatible equipment.   When using a separate home cinem...

James_W by Community Manager (Retired)
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0800 052 9429 Virgin Media

If you’ve received an SMS text message or letter asking you to call 0800 052 9429 about your Virgin Media account, please know that this is a genuine correspondence from ourselves. The number 08000529429 is a Virgin Media number, and will direct you ...

Join our SamKnows Broadband Performance Panel

   We need you!   We're always trying to stay ahead of the game with our award-winning broadband.   So now we're on the look-out for new SamKnows panellists.   Here at Virgin Media we know there's always room for improvement and for a number of...

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James_W by Community Manager (Retired)
  • 2200 Views
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Super Hubs and Shellshock

Hi,We can confirm that all versions of the Super Hub supplied by Virgin Media have been tested and are not vulnerable to the Shellshock/Bash bug.We hope this puts your minds at ease.Best wishes,

James_W by Community Manager (Retired)
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Getting prepared to update to iOS8

  It's here!   iOS 8, the biggest iOS release ever, is now available.   If you've not yet upgraded your iOS device - there's no time like the present.    Here are our tips to make sure you stay ahead of the crowd:      Make sure your device is c...

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MrJimMeadows by Community Manager (Retired)
  • 3861 Views
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Virgin Media Mail - Changes: September 2014

  Changes to our Acceptable Use Policy for Virgin Media Mail   To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. If you want to know more, the upd...

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MrJimMeadows by Community Manager (Retired)
  • 11599 Views
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iPhone and iPhone 6 Plus, coming 19.09.2014

   iPhone 6: Coming Soon   Virgin Media today announced it will offer iPhone 6 and iPhone 6 Plus, the biggest advancements in iPhone history, beginning 19th September.   For more information please click here. For more information on iPhone, ple...

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MrJimMeadows by Community Manager (Retired)
  • 1202 Views
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EGX Ticket Competition: Terms & Conditions.

1.       The promotion is open to all UK residents aged 18 or over who are registered users of the Virgin Media Help & Support Forum, excluding employees of Virgin Media Limited, their immediate family members and anyone professionally connected with...

MrJimMeadows by Community Manager (Retired)
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Restored - ntlworld.com Email Service

Hi,   Some of our customers who use email addresses ending in @ntlworld.com were unable to send or receive emails today (26/8/14).   This service is now back working as it should be. We will continue to monitor it to ensure that this error doesn't r...

James_W by Community Manager (Retired)
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Sky Sports 5 is Live

More balls than ever before.    If it's football and it's on TV it's now on Virgin Media. Hurrah!      This weekend the new Premier League season kicks off and I am delighted that our TV customers have the best seats to enjoy all the sporting ac...

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James_W by Community Manager (Retired)
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Sky Sports and Movies, now available on the go for iOS.

In bed, on the sofa, on the train or in the coffee shop?           If you subscribe to a Sky Sports or Movies channel you will be able to watch these on the go with the Sky Movies and Sky Sports apps on your Apple device. What's more, if you su...

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James_W by Community Manager (Retired)
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Reduced channel listings and schedule for V box customers

As part of new channel launches for the Commonwealth Games and additional channel releases planned, we have made some changes to the information available in the channel guides for some of our existing channels.   This change does not affect TiVo cu...

Aarron_H by Forum Team Manager (Retired)
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