Announcements
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Get the best audio from your TiVo®

  It's fairly straight-forward how to get the best picture from your TiVo® - use an HDMI cable and connect it to an HD TV. But what about sound?    To get the best sound, you need Dolby Digital compatible equipment.   When using a separate home cinem...

James_W by Community Manager (Retired)
  • 3457 Views
  • 0 replies
  • 0 kudos

0800 052 9429 Virgin Media

If you’ve received an SMS text message or letter asking you to call 0800 052 9429 about your Virgin Media account, please know that this is a genuine correspondence from ourselves. The number 08000529429 is a Virgin Media number, and will direct you ...

ITVBe Now Available on Virgin Media & TV Anywhere

   Rewind real lives.      The new entertainment and lifestyle channel - ITVBe will launched today on Virgin Media and TV Anywhere -  Wednesday 8th October.     ITVBe will be dedicated to lifestyle and entertainment programming from the UK and U...

virginmedia-logo-head.png app-store.png Google-Play.png
MrJimMeadows by Community Manager (Retired)
  • 2451 Views
  • 1 replies
  • 0 kudos

EGX T&Cs

Community EGX Competition - General T&Cs The promotion is open to all UK residents aged 18 or over, excluding employees of Virgin Media Limited, their immediate family members and anyone professionally connected with this promotion.While participants...

Samsung Smart TV, Roku, 4oD, ITV player and 5 on demand

Hi   We're aware that a very small number of customers may be experiencing issues when streaming 4oD, ITV Player and 5 on demand on a Samsung smart TV or Roku box.   If you believe you are having this problem then please can you reply with the follow...

James_W by Community Manager (Retired)
  • 8603 Views
  • 30 replies
  • 0 kudos

Resolved: Virgin Media lines engaged

Some customers may hear an engaged tone when trying to contact us today by telephone. Unfortunately there's a technical problem with our customer care phone lines at present. We are working to get this problem resolved as quickly as possible. We apol...

Community EGX Competition Terms & Conditions

Community EGX Competition - General T&Cs The promotion is open to all UK residents aged 18 or over, excluding employees of Virgin Media Limited, their immediate family members and anyone professionally connected with this promotion.While participants...

Investigatory Powers Bill

Regarding the Investigatory Powers Bill, we understand your concerns and can confirm we have been working very hard alongside other providers to ensure that various concerns are being heard by government. However, we do not believe it is appropriate ...

Email help links

We have reset the passwords of affected email accounts to avoid further spam emails being sent. Updating passwords to make them stronger will help reduce the risk of this happening again. For further help and advice visit our Help & Support page > Lo...

0800 052 9429 Virgin Media

If you’ve received an SMS text message or letter asking you to call 0800 052 9429 about your Virgin Media account, please know that this is a genuine correspondence from ourselves. The number 08000529429 is a Virgin Media number, and will direct you ...

Delayed mail delivery for virgin.net mailboxes

During the migration of virgin.net email accounts to the new Virgin Media Mail platform, the delivery of a small proportion of emails sent to these mailboxes was delayed. These emails were securely stored within the Virgin Media Mail platform and del...

Resolved - Facebook & Instagram

Some customers may be experiencing issues connecting to Facebook and Instagram.We're currently investigating this and hope to have full connectivity restored as soon as possible.Updates will be posted to in the thread - so please Follow or Subscribe ...

James_W by Community Manager (Retired)
  • 9482 Views
  • 3 replies
  • 5 kudos