TS2/1/2/ERR_400/302/400 ongoing issues
Trying to add a subscription to my account getting the above messages I try to add a subscription via myvirgin app I get an order is on its way. I've already had an engineer come to swap out my stream box swapped it back out as was still same issue . Customer support didn't want to escalate to 2nd line just send out an engineer or up sell products. Anyone who has been successful in getting this fixed what did VM do?
Ultimate Volt Bundle discounts & promotions dramatically reduced
I'm on a heavily discounted Ultimate Volt Bundle. My promotions & discounts end on 9th August. My latest bill is dated 30th July 2024 (money to be debited from my bank account on 15th August). But the promotions & discounts have dramatically reduced. This amounted to £104 in my June bill, but is now only £43.27 in the 30th July bill. Why? 30th July is before 9th August - all promotions and discounts should still apply. I have no intention of keeping the Ultimate Volt Bundle once my promotions & discounts end on 9th August. So on 22nd July I requested closure of my O2 account - disconnection is scheduled for 22nd August. Is this the reason Virgin Media have reduced my promotions & discounts? How else am I supposed to cancel my Ultimate Volt Bundle? This is disgraceful behaviour from Virgin Media and I demand a refund to reconcile the reduced promotions & discounts. As it seems the cheapest package Virgin can offer me once I end my Ultimate Volt Bundle is about £70 a month, I am now a mere phone call away from joining Sky. Your move, Virgin.Adding to TV package
I was wanting to add sky cinema to my package as there’s a deal to add it for £8 a month. I currently pay £51.50 a month so that would make my payment £59.50. however, when I go to add it, it says from month 12 my monthly payment will be £105. is that right? I don’t want to add it if it’s going to double my monthly costs after a year, seems ludicrous.
