Virgin calling from a 0788 number
Hi, I received this text after I started an order by clicking on third party deals aggregator don’t recall which one it was. “Hello, You recently made an online application for Virgin Media services. To complete your order please give me a call. kerry on 07885479730” I called and got a “pre contract”. Kerry asked me to setup up a phone pin, and asked for my account details to setup my direct debit. I think it’s legit but I stopped the process cause it seemed fishy. I then received a “pre contract” in my email looking legit too send by webteam@virginmedia.com is this a scam?Recent possible scam call
Earlier today I was called by 0800 052 8675 after they had been trying me for a few days. The woman on the line was speaking fast and I had trouble hearing, but she offered me an upgraded package for supposedly the same price as mine was due to increase in two weeks time. This would include faster broadband speed and something that would require an extra plug in that I didn't quite follow. I did not hand over any financial details but was stupid and gave over my address. They have followed up with a text confirming the upgrade and a yodel tracking link, as well as an email from webteam@virginmedia.com with additional documents, neither of which I have opened. It all seemed a bit vague, so I was hoping that somebody here could provide some clarity.Virgin sales agent skulking on my property
I want to check that a door sales agent which visited my property a few minutes ago is genuine. I didn't answer the door or speak to him, but have recordings of him on 2 security cameras. He walked up my drive, hesitated near the front door and then looked down the side of my house and walked down there - did not knock or ring the door bell. He then walked around to the back door, obviously looking at my garden and shed and those of my neighbours. He then knocked at the back door quietly- ignoring the doorbell. He then spent about 20 seconds having more of a look around the back gardens, before returning around the side of my house to the front door to post a card through the front door - still not knocking or ringing the doorbell. He was wearing a red virgin fleece. The virgin sales card has a name and mobile number on it. I want to find out if he's genuine and make a complaint about him. His weird behaviour makes it obvious that he's sneaking around looking for things to steal, and in any case I have prominent notices on the front door stating that I do not want any door sales people to disturb me and do not want junk mail. The name on the card is [MOD EDIT: PERSONAL INFORMATION REMOVED] and the phone number on the card is [MOD EDIT: PERSONAL INFORMATION REMOVED] [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]Received scam call about broadband
Someone called my landlines saying they are from virginmedia (called from 07*********) and they said they can see there are a "lot of faults" on the line. They got me to do a speed test (which showed my speed is fine) and then wanted me to download an app called anydesk so they can "fix" the problem. I stopped them there and called it a scam and hung up. No way a remote access tool can diagnose or fix anything on the broadband line that they can't fix from their side and am not giving remote access to anyone anyway. [MOD EDIT: Number removed]Scam??
So I got a phonecall on my landline from someone stating that they were virgin media. They asked me to look up "my 1p country 66.249" which I stupidly did. They said they'd have to get me a firewall but as soon as they said that I hung up. There was a call centre in the background and the guy sounded indian in nationality. Was this a scam? Did I do something wrong?
