Recent possible scam call
Earlier today I was called by 0800 052 8675 after they had been trying me for a few days. The woman on the line was speaking fast and I had trouble hearing, but she offered me an upgraded package for supposedly the same price as mine was due to increase in two weeks time.
This would include faster broadband speed and something that would require an extra plug in that I didn't quite follow. I did not hand over any financial details but was stupid and gave over my address. They have followed up with a text confirming the upgrade and a yodel tracking link, as well as an email from webteam@virginmedia.com with additional documents, neither of which I have opened.
It all seemed a bit vague, so I was hoping that somebody here could provide some clarity.