Helpme222
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Intermittent service
Can someone from vm contact me again about ongoing issue with my tv losing its signal intermittently. I’ve tried reporting it by this forum, can’t report by phone as you get bloody hopeless texts sent and god knows how you can put a formal complaint in. When a vm team member does get back in touch, it’s hours or a day later when they reply, VM an absolute joke of a service15Views0likes0CommentsTv signal
Can someone from vm contact me again about ongoing issue with my tv losing its signal intermittently. I’ve tried reporting it by this forum, can’t report by phone as you get bloody hopeless texts sent and god knows how you can put a formal complaint in. When a vm team member does get back in touch, it’s hours or a day later when they reply, VM an absolute joke of a service20Views0likes1CommentRe: Cs2000 error code
I reset the vm box , again for the umpteenth time, and yes everything came back on but I shouldn’t have to keep doing this all the time. Also when watching anything on tv the screen keeps going off for a couple of seconds then coming on again and has done for about 4 months now. It isn’t the tv has we bought a new one so I think there is definitely something wrong with the VM box and probably needs replacing. I also don’t like getting replies from vm help 3 days after asking the question, but calling vm is a joke because all that happens is you get sent a text message, as I’ve said before customer service is very poor34Views0likes1CommentCs2000 error code
Can someone from vm contact me please, keep getting the CS2000 error and unable to watch recordings or pause live tv etc. this has gone on for a few weeks now and also tv going off and on for a second or two. ALSO had e mails in October telling me there was a problem and vm would be doing some fix behind the scenes. Not happy again at having to keep turning everything and back on again not for the amount we are now being charged116Views0likes6CommentsRe: Broadband connection issues
Hi I did a test when I got home and it did say intermittent wifi and give it 24 hours and we can arrange and engineer visit if needed. I checked all cables and can confirm that I had another e mail and text on the 17th October saying the same thing with a follow up one on the 19th saying all ok now433Views0likes0CommentsRe: Broadband connection issues
Can someone from VM team reply please, I’ve had 2 e mails and a text saying my internet is having problems, just done a check and think it needs an engineer out but navigating around the VM site to set one up is ridiculous. I’m also anxious due to my e mails being hacked last year and worried someone is trying to hack in again, I put a message out yesterday and nothing from vm so finger crossed today1.4KViews0likes0CommentsRe: Broadband connection issues
Can someone from VM team reply please, I’ve had 2 e mails and a text saying my internet is having problems, just done a check and think it needs an engineer out but navigating around the VM site to set one up is ridiculous. I’m also anxious due to my e mails being hacked last year and worried someone is trying to hack in again, I put a message out yesterday and nothing from vm so finger crossed today1.3KViews0likes1Comment