Rwilliams100
On our wavelength
Joined 4 years ago
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Packetloss over multiple days
Would someone be able to shine any light on my packetloss that im seeing in work Teams calls and Twitch etc. Thanks 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 42.5 5120 QAM 64 1 1 43100000 42.5 5120 QAM 64 2 2 36600000 42.3 5120 QAM 64 3 3 30100000 42 5120 QAM 64 4 4 23600000 42 5120 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 0 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 1 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10.4 37.7 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 208 74000000 0 0 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 138000000 9.5 41 QAM 256 1 2 146000000 9.3 41 QAM 256 2 3 154000000 9.1 41 QAM 256 3 4 162000000 8.9 41 QAM 256 4 5 170000000 8.5 41 QAM 256 5 6 178000000 7.9 41 QAM 256 6 7 194000000 8.1 41 QAM 256 8 8 202000000 8 41 QAM 256 9 9 210000000 8.2 41 QAM 256 10 10 218000000 7.9 41 QAM 256 11 11 226000000 7.6 41 QAM 256 12 12 234000000 7.7 41 QAM 256 13 13 242000000 7.6 41 QAM 256 14 14 250000000 7.5 41 QAM 256 15 15 258000000 7.5 41 QAM 256 16 16 266000000 7.2 41 QAM 256 17 17 274000000 7.1 41 QAM 256 18 18 282000000 6.9 41 QAM 256 19 19 290000000 6.6 41 QAM 256 20 20 298000000 6.7 41 QAM 256 21 21 306000000 7.7 41 QAM 256 22 22 314000000 8.4 41 QAM 256 23 23 322000000 8.4 41 QAM 256 24 24 330000000 8 41 QAM 256 25 25 338000000 8 41 QAM 256 26 26 346000000 7.9 41 QAM 256 27 27 354000000 7.8 42 QAM 256 28 28 362000000 8 42 QAM 256 29 29 370000000 7.8 42 QAM 256 30 30 378000000 7.4 42 QAM 256 31 31 386000000 7.3 42 QAM 256 32 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 41 427 0 2 Locked 41 329 0 3 Locked 41 362 0 4 Locked 41 563 0 5 Locked 41 534 0 6 Locked 41 472 0 7 Locked 41 378 0 8 Locked 41 444 0 9 Locked 41 454 0 10 Locked 41 486 0 11 Locked 41 484 0 12 Locked 41 534 0 13 Locked 41 544 0 14 Locked 41 474 0 15 Locked 41 364 0 16 Locked 41 427 0 17 Locked 41 503 0 18 Locked 41 510 0 19 Locked 41 519 0 20 Locked 41 519 0 21 Locked 41 540 0 22 Locked 41 442 0 23 Locked 41 384 0 24 Locked 41 339 0 25 Locked 41 374 0 26 Locked 41 384 0 27 Locked 42 359 0 28 Locked 42 387 0 29 Locked 42 373 0 30 Locked 42 314 0 31 Locked 42 297 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 33 92 4K 1800 QAM 4096 1128 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 33 Locked 42 5.3 4237971643 17848Intermitent packet loss
Seeing a bit of packet loss on stream and voice calls and I can see it on BQM Can anyone see anything in the below data which might point to the issue? I have run checks on the Status Checker and it all comes back fine. Restarts the hub several times as still seeing it. 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 41 5120 QAM 16 1 1 43100000 41.3 5120 QAM 16 2 2 36600000 41 5120 QAM 16 3 3 30100000 40.5 5120 QAM 16 4 4 23600000 40.8 5120 QAM 16 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 1 1 0 1 ATDMA 0 1 0 0 2 ATDMA 0 1 0 0 3 ATDMA 0 1 0 0 4 ATDMA 0 1 0 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10.4 36.5 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 208 74000000 4 0 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 306000000 5.7 39 QAM 256 22 2 138000000 7.4 39 QAM 256 1 3 146000000 7 39 QAM 256 2 4 154000000 6.9 39 QAM 256 3 5 162000000 6.8 39 QAM 256 4 6 170000000 6.3 39 QAM 256 5 7 178000000 6 39 QAM 256 6 8 186000000 5.8 39 QAM 256 7 9 194000000 6.2 39 QAM 256 8 10 202000000 6 39 QAM 256 9 11 210000000 6.2 39 QAM 256 10 12 218000000 5.8 39 QAM 256 11 13 226000000 5.7 39 QAM 256 12 14 234000000 5.7 39 QAM 256 13 15 242000000 5.8 39 QAM 256 14 16 258000000 5.7 39 QAM 256 16 17 266000000 5.7 39 QAM 256 17 18 274000000 5.4 39 QAM 256 18 19 282000000 5.3 39 QAM 256 19 20 290000000 5.1 39 QAM 256 20 21 298000000 5 39 QAM 256 21 22 314000000 7 39 QAM 256 23 23 322000000 6.9 39 QAM 256 24 24 330000000 6.9 39 QAM 256 25 25 338000000 6.6 39 QAM 256 26 26 346000000 6.7 39 QAM 256 27 27 354000000 6.6 39 QAM 256 28 28 362000000 7 40 QAM 256 29 29 370000000 6.7 40 QAM 256 30 30 378000000 6.9 40 QAM 256 31 31 386000000 6.6 40 QAM 256 32 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 39 58 0 2 Locked 39 54 0 3 Locked 39 71 0 4 Locked 39 69 0 5 Locked 39 62 0 6 Locked 39 81 2 7 Locked 39 82 0 8 Locked 39 67 0 9 Locked 39 78 0 10 Locked 39 58 0 11 Locked 39 58 0 12 Locked 39 61 1 13 Locked 39 63 0 14 Locked 39 53 0 15 Locked 39 49 0 16 Locked 39 52 0 17 Locked 39 48 0 18 Locked 39 57 0 19 Locked 39 58 0 20 Locked 39 66 0 21 Locked 39 58 0 22 Locked 39 56 0 23 Locked 39 58 0 24 Locked 39 48 0 25 Locked 39 61 0 26 Locked 39 58 0 27 Locked 39 51 0 28 Locked 40 42 0 29 Locked 40 55 0 30 Locked 40 47 0 31 Locked 40 48 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 33 92 4K 1800 QAM 4096 1128 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 33 Locked 40 4.6 1436560363 20362
