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Rwilliams100 · 22-02-2023

I have been experiencing T3 timeouts for the past 2 weeks. When i use the service status checker, it says no issues but then when I run it for broadband, it tells me there is an issue and its being worked on. Upstream bonded channelsChannel Frequenc...

Rwilliams100 · 05-11-2022

Please can someone take a look to see what might be happening with my connection?I have just restarted the router before capturing these screenshotsDownstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1258750000...

Rwilliams100 · 12-04-2022

Recently I have been struggling with watching any live streaming such as Twitch but it will either buffer or it will pixelate. Would anyone be able to check these power levels as I believe the Downstream is too high and this could be the cause?Downst...

Rwilliams100 · 28-11-2022

Any update please? This issue is still on going. Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID14959993143512064 qam124309998542.5512064 qam232359993842.5512016 qam543659988842.5512064 qam35300999...

Rwilliams100 · 14-11-2022

Is there any update on this as it doesnt look like the issue is resolved. I have just rebooted before this snapshot. As you can see from BQM its started giving me packet loss. Even after it was "Fixed" i was still getting the odd spike every hour or ...

Rwilliams100 · 11-11-2022

Can anyone from VM update me on this please as this issue is still occuring. Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID14959998043.8512064 qam124310013043.3512064 qam232359998343512016 qam543...

Rwilliams100 · 06-11-2022

ThanksI have reset the router and set it back up as fresh but still no change unfortunately. Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID14960000943.3512064 qam124310000042.8512064 qam2323599634...

Rwilliams100 · 17-06-2022

Same issue here. Tried other web browsers, uninstalling and reinstalling the Sky Sports app but it still shows Unexpected Error.

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How much longer until this is fixed please?

Packet Loss

Power levels too high?

Re: Packet Loss

Re: Packet Loss

Re: Packet Loss

Re: Packet Loss

Re: Sky Sports issue