Stop service status messages
I signed up for service updates messages and like many others they won’t stop! please stop spamming me I in the past week I have gotten more than 30 messages! It’s fixed! It’s not fixed! It’s fixed again! Nope it’s not fixed! What is going on???!??? why is there no way to stop this? I’ve contacted support twice already and they still keep coming. please help!12Views0likes1CommentIs email down right now?
Hi Virgin. Have you broken the email again? Getting the following message: The attempt to read data from the server “imap.virginmedia.com” failed. Lots of reports on down detector.co.uk (over a 1,000) with 57% saying email is a problem. Perhaps a pinned post at the top of the forum would help?Solved283Views0likes6CommentsSpam not spam
Is it just me? For the past few days/week, pretty much all of my emails are going to the Spam folder. It doesn't matter where it's from, new contacts, "news letters", notices, everything. NTLWorld address, working (almost) perfectly for more years than I care to contemplate. Although I access emails via a mobile 'phone app normally, even if I go to the VM site from a browser, there they are.399Views0likes4CommentsVirgin Media Spam filtering?
So what is the story of VM email spam filtering? It is absolutely shocking... I have an old @ntlworld.com email (if that matters).. and I get WAY to much spam getting through. I am talking the most obvious spam you can imagine ... and it gets through, while other legitimate emails, from legitimate people/companies (e.g. Microsoft with updated user terms) and even Virgin Medias own emails (yes.. real genuine ones, not the spams ones (that do get through) ) Get flagged as SPAM and not passed on to my email client (Outlook). Also, I can blacklist... but cant whitelist... whats with that? So who do VM contract through to manage their email? is there any chance it will improve? as it is current situation is appalling.Solved2KViews1like9CommentsSpam, scam and using my email address as sender
It's long been the case that some scam emails look as though they have been sent from email addresses you recognise, but the underlying sender details show otherwise. I've started to see a couple of scam emails that really do look like they have been sent by me from my ntlworld email. I can't see any other sending email address in there. I've no other evidence of my email address being hacked and I have a strong secure and unshared password. It's not impossible, but it seems unlikely. Is there a way to tell what's happening from say the source code on email or something else to look for?5KViews0likes10CommentsDoes marking an email as Junk in email clients get the email reported to VM?
Possibly a general query regarding how emails are processed by VM spam filters... Let's say I get an email purporting to be from Temu, or advising I have won a 170 piece Stanley Tool Set and it goes straight to my inbox, yet to be identified as Spam or suspicious. If I mark it as spam whilst in the web interface of my browser, I suspect it gets flagged as such to the mail detection services used by VM. Would this also be the case if I just dragged it into the Spam folder? If so, is it the act of placing it there that flags it, or the existence of the email in the Spam folder? The reason I ask is because I rarely use webmail, but instead use Outlook. When in Outlook, I can mark it as Junk and the sender's email address is added to Outlook's block list and it gets moved to the Junk/Spam folder anyway - but I'm well aware that email addresses - and even domains - are not the only thing that Spam filters check to determine the legitimacy of an email and I'd like to assist the learning processes used by VM's Spam algorithms/AI/filters to enable better detection. As they say... every little helps! If all I'm doing instead is blocking email addresses/domains in my email client, it's a bit of a selfish act and only 'protecting' my Inbox after things have been through VM's filters and VM doesn't learn anything from this. But if the 'appearance' of an email in the Spam folder highlights the email for a potential learning point, all is well and good. Otherwise, I guess I could just create a rule that forwards emails to both report@phishing.gov.uk and phishing@virginmedia.com and this could achieve a similar result?2KViews0likes5CommentsNew Levels of Spam
Hi All, Over the past 2 weeks there has been a significant step up i the amount of SPAM. I realise that its Christmas so the people sending this up probably step up their efforts - but surely VM should be catching these obvious mails and stop them at source.. Is anyone else seeing this? For interest.. they are pretending to be from Temu, Boots, Sainsburys, TV licencing, Screwfix etc etc In each case, apparently, I have won a prize!! Garbage, of course.1.1KViews0likes5Comments