Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Hi everyone, I've had my V6 box for a long time now and have watched several box sets etc that have come up on the TV. I saw La Brea TV show advertised on channel 5 and liked the look of it. So I put it on to a series link and sure enough it appear...
Recently when searching for shows using the options on the V6 box, when selecting a show, it tells me I need to pay to watch the show (example, SWAT, Last King of the Cross). When I use the Virgin TV app on my phone I can watch these same shows no is...
On demand hasn't been working for us for over a week, as well as sky witness. The package has not changed at all either. I tried to chat to virgin, no one answered on the chat either. Plus it will not allow me to log onto the app saying I need Inter...
I have a V6 box that's faulty. Been thru the fault resolution process and W02 keeps coming up despite rebooting box and hub. I have 2 V6, one works correctly, the other doesn't. Did you know the Virgin help system just sends you in a loop of self-che...
I have the same issue I can watch sky movies channel 401 and so on but if I try and watch from movies on demand the same movies it says I need to upgrade.
Hiive been with Virgin media for many years and not once have I ever been offered an upgrade to my existing V6 box. I’ve still got the old type and would like to get the newer version as I’m upgrading my TV to 4K. Can anyone advise how I go about get...
My parents v6 hard has failed, the green screen came with DVR warning page, it restarted a few times then a black screen with hard drive and arrow. I’ve booked an engineer for Friday online but will he come with a new box ?thanks
I have two V6 boxes and was wondering how I can watch my recordings on a normal freeview TV, which is connected to the internet, every time I Google it, it’s conflicting information! Really appreciate someone’s help ….
Just a heads up for those that enjoy their tennis. Eurosport 4K has been added added to channel 523 for the French Open Tennis.There are a few other programs listed on the same channel, although i don't know if they will also be in 4K.The tennis ends...
This morning my TV just stopped for no reason the code c133 no internet connection Ok i did everything i was suppose to do check this check that take out the plug for 30 seconds NOPE didnt work Now i did think this was an outage BUT had notification ...
